Wells Fargo

Well Fargo has leveraged on emerging technologies and establish a new Artificial Intelligence Enterprise Solutions: an AI-driven chatbot through the Facebook Messenger platform with “several hundred employees.”

This virtual assistant communicates with users to provide account information and helps customers reset their passwords through Facebook.

Wells Fargo is also influencing the future of fintech through its competitive Startup Accelerator program which has received over 1,100 applications from over 50 countries since its inception in 2014 and its own Innovation Lab.

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